Privacy Policy
Last updated: July 29, 2026
This Privacy Policy explains how Fluxx Events LLC ("we," "us") handle personal information collected through this website and at the Melrose Court tailgate lots.
Information We Collect
- Reservation information: host name, date of birth (to confirm 21+), email address, phone number, and optional group name and group size.
- Payment information: processed entirely by Stripe. We never receive or store your full card number.
- Opt-in information: name and phone number submitted through our game day updates signup.
- Technical information: IP address, browser/user-agent, referring page, and the pages you visit, used for security, rate limiting, and basic analytics.
How We Use It
- To deliver your reservation confirmation and your space assignment and lot map.
- To send game day logistics, schedule changes, and weather or safety notices.
- To send marketing messages only where you have opted in (see our SMS terms).
- To prevent fraud and abuse of our forms and APIs.
Sharing
We share data only with service providers that make the lots work: Stripe (payments), our email delivery provider (reservation and space assignment emails), our SMS provider (opt-in messages), and our hosting/database provider. We do not sell your personal information. We may disclose information where required by law or to protect safety.
Retention & Your Choices
We keep reservation records as long as needed for accounting and legal requirements. You may request access to, correction of, or deletion of your personal information by emailing support@fluxx-events.com. Deletion requests that would cancel an upcoming space reservation will be confirmed with you first.
You can unsubscribe from email at any time via the link in any message, and stop SMS by replying STOP.
Security
We use encrypted connections (HTTPS), access-controlled databases with row-level security, and rate limiting on public endpoints. No system is perfectly secure, so we cannot guarantee absolute security of information transmitted to us.
Accessibility & Disability-Related Information
Fluxx Events LLC is committed to making both this website and the Melrose Court tailgate accessible to people with disabilities, consistent with the spirit of the Americans with Disabilities Act (ADA). We aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA for our digital experience.
If you need an accommodation on the lots, or if you encounter an accessibility barrier while using this site, email support@fluxx-events.com at least 72 hours before a game day with your name, the game date, and the assistance you need. We will respond as quickly as possible and provide an alternate way to complete your reservation if needed.
Children
This site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy. Material changes will be reflected by the "last updated" date above.
Questions about this policy? Email support@fluxx-events.com.